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Madison Direct Primary Care

Terms and Conditions

Last updated: August 6, 2026

Please read these Terms and Conditions ("Terms") carefully before using the website located at www.madisondirectprimarycare.com (the "Site"), operated by Madison Direct Primary Care ("we," "us," "our," or "the Practice"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. No Physician-Patient Relationship

Use of this Site, including submitting information through the contact form or exchanging emails with the Practice, does not establish a physician-patient relationship. A physician-patient relationship is formed only when you have been formally accepted as a member/patient of Madison Direct Primary Care through our established enrollment process.

2. Not a Substitute for Medical Advice

The content on this Site — including any consumer guides, articles, or general health information — is provided for general educational and informational purposes only. It is not intended to be, and should not be treated as, personalized medical advice, diagnosis, or treatment. Always consult a qualified physician regarding any medical condition or before making decisions about your health.

3. Medical Emergencies

This Site is not monitored for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not use the Site's contact form, email, or any messaging feature for urgent or emergency medical concerns.

4. Protected Health Information (PHI)

Please do not submit protected health information (PHI) — such as symptoms, diagnoses, test results, or medication information — through the Site's contact form or unsecured email. See our Privacy Policy for more information on how information submitted through the Site is handled.

5. Intellectual Property

All content on this Site, including text, graphics, logos, and the Madison Direct Primary Care name and branding, is the property of Madison Direct Primary Care unless otherwise noted, and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use this content without our prior written permission, except for personal, non-commercial reference (e.g., sharing a link to the Site).

6. User Conduct

When using the Site, you agree not to:

  • Provide false or misleading information
  • Attempt to gain unauthorized access to any part of the Site or its systems
  • Use the Site in any way that could damage, disable, or impair its functioning
  • Use the Site for any unlawful purpose

7. Third-Party Links

The Site may contain links to third-party websites or resources. We are not responsible for the content, accuracy, or practices of any linked third-party sites.

8. Disclaimer of Warranties

The Site is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, Madison Direct Primary Care shall not be liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, the Site.

10. Membership Terms

Enrollment in Madison Direct Primary Care as a member/patient is governed by a separate Membership Agreement, provided at the time of enrollment, which sets out membership pricing, services included, and cancellation terms. These website Terms and Conditions do not govern the terms of your membership.

11. Governing Law

These Terms are governed by the laws of the State of Connecticut, without regard to its conflict of law principles.

12. SMS Terms & Conditions

12.1 SMS Consent Communication

Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

12.2 Types of SMS Communications

If you have consented to receive text messages from Madison Direct Primary Care, you may receive texts related to conversations.

Example: "Thank you for reaching out to Madison Direct Primary Care. We've received your inquiry and are working on a solution. Our team will update you within 1-2 business days. For any further questions, feel free to reply or contact us at Dr.Oldenkamp@Madisondirectprimarycare.com."

12.3 Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to appointments, billing, or similar matters.

12.4 Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if a message is sent domestically or internationally.

12.5 Opt-In Method

You may opt in to receive SMS messages from Madison Direct Primary Care by completing the SMS consent checkbox on our website contact form.

12.6 Opt-Out Method

You may opt out of receiving SMS messages at any time by replying "STOP" to any SMS message received. You may also contact us directly to request removal from the messaging list.

12.7 Help

For assistance, reply "HELP" to any SMS message, call us at (860) 955-5676, or email Dr.Oldenkamp@Madisondirectprimarycare.com.

If you do not wish to receive SMS messages, simply leave the SMS consent checkbox unchecked on our contact form.

12.8 Standard Messaging Disclosures

  • Message and data rates may apply.
  • Opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary.

13. Changes to These Terms

We may revise these Terms at any time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

14. Contact Us

Questions about these Terms can be directed to:

Madison Direct Primary Care

Dr.Oldenkamp@Madisondirectprimarycare.com

(860) 955-5676

www.madisondirectprimarycare.com

Madison, Connecticut

Madison Direct Primary Care logo
Madison Direct Primary Care
Personal · Continuous · Direct
Practice
About Services Membership
Contact
Dr.Oldenkamp@Madisondirectprimarycare.com

(860) 955-5676

Madison, CT

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